Privacy policy

Cookie policy

This Cookies Policy sets out the rules for storing and accessing data on the Users’ Devices who use the Website for the purpose of providing services via electronic means by the Website Administrator. 

§ 1 Definitions

  • Website - website available at
  • External website - websites of the Administrator’s partners, service provides or service recipients.
  • Administrator - the Company FAKRO sp. z o.o, operating at the following address:  ul. Węgierska 144a, 33-300 Nowy Sącz, Tax Identification Number (NIP): 7341001487, National Business Registry Number (REGON): 490008737, providing services via electronic means through the Website and storing and accessing information on the User’s Device.
  • User - natural person for whom the Administrator provides services via electronic means through the Website. 
  • Device - electronic device with software by means of which the User gains access to the Website.
  • Cookies - text data collected in the form of files placed on the User’s Device.


§ 2 Types of Cookies

  • FUNCTIONAL - necessary for the functioning of the webpage. Necessary cookies are usually used in response to actions taken by the User such as setting privacy options, completing forms or remembering any choices made on webpages. It is possible to change the browser settings to block them, but then the webpage will not function properly.  
  • STATISTICAL - they allow us to measure the number of visits and collect information on website traffic, thanks to which we can improve the performance of our website. They also help us find out which webpages are the most popular or how visitors navigate through our website.  If the User blocks this type of cookies we will not be able to collect information on the use of the website and to monitor its performance.
  • MARKETING - used to adjust the content and form of advertisements displayed both on our webpages and on our partners’ advertising networks.


§ 3 Security

  • Storage and read mechanisms - mechanisms of storing and reading Cookies do not allow to collet any personal data or confidential information from the User’s Device. Transferring viruses, Trojans and other worms to the User’s Device is practically impossible.
  • Internal Cookies - internal Cookies used by the Administrator are safe for the User’s Device.
  • External Cookies - the Administrator is not responsible for the security of Cookies from the Website’s partners. The list of partners can be found further in the Cookies Policy.


§ 4 Purposes for which Cookies are used

  • Improving and facilitating access to the Website - The Administrator can store in Cookies information on the User’s preferences and settings concerning the Website in order to improve, enhance and accelerate the provision of services within the Website.   
  • Logging in - The Administrator uses cookies for the purpose of logging the Users into the Website.
  • Marketing and advertising - The Administrator and external websites use Cookies for marketing purposes and displaying ads to the Users.
  • Statistical data - The Administrator and external websites use Cookies to collect and process statistical data such as visit statistics,  statistics of the Users’ Devices or User behaviour statistics. This data is collected in order to analyse and improve the Website.
  • Multimedia services – The Administrator and external websites use Cookies to provide the Users with multimedia services.
  • Social networking services - The Administrator and external websites use Cookies to support social networking services.


§ 5 External websites

The Administrator cooperates with the following external websites that can place Cookies on the User’s Devices:

  • Facebook
  • FreshMail
  • Google Ads
  • Google Analytics
  • Google TagManager
  • Instagram
  • Issuu
  • LinkedIn
  • Twitter
  • Vimeo
  • YouTube


§ 6 Options to determine the conditions of storing and accessing on the User’s Devices by the Website and external websites

  • The User can at any time independently change the settings for the storage, deletion and access to data of stored Cookies.
  • Information on how to turn off Cookies in the most popular computer browsers and mobile devices is available at: How to turn off Cookies.
  • The User can at any time delete any Cookies previously stored by using the User’s Device tools through which the User uses the Website.


§ 7 Website requirements

  • Restricting the storage and access to Cookies on the User’s Device may result in the incorrect functioning of some functions of the Website.
  • The Administrator shall not be held liable for incorrect functioning of the Website functions if the User restricts in any way the ability to store and read Cookies.


§ 8 Changes to Cookies Policy

  • The Administrator reserves the right to any change to this Cookies Policy without notice to the Users.
  • Any changes introduced to this Cookies Policy will always be published on this webpage.
  • The introduced changes will come into force on the publication date of this Cookies Policy.